Shipping policy

Shipping Policy ✦

Last Updated: March 2026

Thank you so much for bringing a piece of byPoetry into your world! We take great care in preparing your orders to ensure they reach you safely. Please take a moment to review our shipping options below:

1. Shipping Methods & Choices

We offer several ways to get your stickers home, depending on your budget and how much peace of mind you’d like:

Method Estimated Cost Tracking Protection Recommendation
Stamp First Mail Club $1.50 - $2.50 Limited (via ParcelApp) None For small, budget orders
USPS Ground Advantage $4.00 - $6.00 Full USPS Tracking Insured up to $100 Most Popular!
UPS Ground $8.00 - $12.00 Full UPS Tracking Insured up to $100 Reliable & Secure
USPS Priority Mail $8.00 - $12.00 Full USPS Tracking Insured up to $100 Fast & Insured
  • Complimentary Shipping: Enjoy free USPS Ground Advantage on all orders over $50!

  • Calculated Rates: Shipping is automatically calculated at checkout to give you the most accurate price.


2. A Note on "Stamp First Mail Club" (Stamped Envelopes)

We love offering this affordable option for our community! However, because this method uses standard postage stamps, there are a few things to keep in mind:

  • Tracking: A link via ParcelApp.com will be sent to your email once your order ships. Please note that this tracking is limited and may not update in real-time.

  • Risk & Responsibility: While we pack every envelope with love, byPoetry cannot be held responsible for lost, stolen, or delayed mail sent via this untracked method.

  • No Claim Policy: Because stamped mail is not insured by the carrier, we are unable to offer refunds or free reshipments if your package goes missing in transit.

Recommendation: If you want to ensure your order is protected, we kindly suggest choosing USPS Ground Advantage or UPS at checkout.


3. Processing & Delivery

  • Handling Time: We prepare your orders with care within 1-2 business days (Monday-Friday).

  • Estimated Arrival:

    • Stamped & Ground Advantage: 3-7 business days.

    • UPS Ground: 1-5 business days.

    • Priority Mail: 1-3 business days.

4. If Something Goes Wrong (Tracked Orders Only)

  • Lost Packages: If your tracked order (Ground or Priority) hasn't arrived within 10 business days of its last scan, please reach out! We will happily help you file a claim with the carrier.

  • Damaged Items: If your items arrive damaged, please send us a photo within 7 days. We’ll make it right with a replacement or refund.

  • Untracked Orders: As mentioned above, orders sent via the "Stamp First Mail Club" are not eligible for claims or replacements.

5. Important Reminders

  • Correct Address: Please double-check your shipping address! We want your stickers to find their way home, and we cannot be responsible for errors in the address provided.

  • Returns: Unused items can be returned within 30 days (return shipping is covered by the buyer).

Questions? We’re here to help! Feel free to email us at bypoetrystudio@gmail.com.

Thank you for supporting my small business and my art! ✧