Shipping policy
Shipping Policy ✦
Last Updated: March 2026
Thank you so much for bringing a piece of byPoetry into your world! We take great care in preparing your orders to ensure they reach you safely. Please take a moment to review our shipping options below:
1. Shipping Methods & Choices
We offer several ways to get your stickers home, depending on your budget and how much peace of mind you’d like:
| Method | Estimated Cost | Tracking | Protection | Recommendation |
| Stamp First Mail Club | $1.50 - $2.50 | Limited (via ParcelApp) | None | For small, budget orders |
| USPS Ground Advantage | $4.00 - $6.00 | Full USPS Tracking | Insured up to $100 | Most Popular! |
| UPS Ground | $8.00 - $12.00 | Full UPS Tracking | Insured up to $100 | Reliable & Secure |
| USPS Priority Mail | $8.00 - $12.00 | Full USPS Tracking | Insured up to $100 | Fast & Insured |
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Complimentary Shipping: Enjoy free USPS Ground Advantage on all orders over $50!
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Calculated Rates: Shipping is automatically calculated at checkout to give you the most accurate price.
2. A Note on "Stamp First Mail Club" (Stamped Envelopes)
We love offering this affordable option for our community! However, because this method uses standard postage stamps, there are a few things to keep in mind:
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Tracking: A link via ParcelApp.com will be sent to your email once your order ships. Please note that this tracking is limited and may not update in real-time.
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Risk & Responsibility: While we pack every envelope with love, byPoetry cannot be held responsible for lost, stolen, or delayed mail sent via this untracked method.
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No Claim Policy: Because stamped mail is not insured by the carrier, we are unable to offer refunds or free reshipments if your package goes missing in transit.
Recommendation: If you want to ensure your order is protected, we kindly suggest choosing USPS Ground Advantage or UPS at checkout.
3. Processing & Delivery
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Handling Time: We prepare your orders with care within 1-2 business days (Monday-Friday).
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Estimated Arrival:
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Stamped & Ground Advantage: 3-7 business days.
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UPS Ground: 1-5 business days.
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Priority Mail: 1-3 business days.
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4. If Something Goes Wrong (Tracked Orders Only)
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Lost Packages: If your tracked order (Ground or Priority) hasn't arrived within 10 business days of its last scan, please reach out! We will happily help you file a claim with the carrier.
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Damaged Items: If your items arrive damaged, please send us a photo within 7 days. We’ll make it right with a replacement or refund.
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Untracked Orders: As mentioned above, orders sent via the "Stamp First Mail Club" are not eligible for claims or replacements.
5. Important Reminders
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Correct Address: Please double-check your shipping address! We want your stickers to find their way home, and we cannot be responsible for errors in the address provided.
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Returns: Unused items can be returned within 30 days (return shipping is covered by the buyer).
Questions? We’re here to help! Feel free to email us at bypoetrystudio@gmail.com.
Thank you for supporting my small business and my art! ✧